niagara.com - Niagara's Internet Provider

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Employment Opportunities

niagara.com seeks applications from qualified candidates for potential openings in the following areas of our operation:

Telephone Technical Support Call Centre personnel

knowledge of Internet connections for dial-up and DSL clients
knowledge of computer operating systems (Windows, MacOS, Linux/Irix/Unix)
experience with technical support and telephone support systems
oral communication skills and strong interpersonal skills
strong problem solving skills

Sales and Marketing personnel

knowledge of the Internet and all its communications and business facets
knowledge of the Internet and product lines for Internet service packages
interpersonal skills and abilities with clients and members of the staff team
oral and written communication skills
experience in determining client needs in stand-alone and network connection systems
experience in client support leading to sales of services and completion of service agreements

Network Administration and Management personnel

high level knowledge of and skill with network design and management
strong expertise with TCP/IP
detailed understanding of and experience with Unix, Irix, Linux, Windows (3.1x..XP) and MacOS and Cisco IOS
interpersonal skills and abilities with clients and members of the staff team
ability to work in a real time operational environment that ensures the reliability and up-time of the system

All positions at niagara.com require staff to have strong personal motivation to complete tasks in a time efficient manner, ensuring high quality service and providing maximum customer satisfaction. Some of these positions are full-time and others may be part-time. On occasion, special task contract positions may be available as well.

Address your letters of application and resume to:

Applications may be submitted by postal mail service, drop-off at our corporate office, fax submission, or by e-mail addressed to: hr@niagara.com

Applications and resumes should identify the type of position the applicant wishes to be considered for and should highlight the qualifications and experiences that relate to that role.

niagara.com receives all applications and responds to let you know that the application has been received and is being kept on file. Applications are kept on file for a period of six months. Whenever openings occur, niagara.com reviews the applications and supporting resumes on file to determine if there are suitable applicants for our job screening process.

Interview procedures may include:

request for an updated resume
telephone screening interview
on-site interview with an interview team
checking of resumes and references
final interview prior to a selection being made.

niagara.com is not restricted to taking applicants from the advance applicant files. However, we do look at these files each time an employment opportunity occurs and we have on occasion hired exclusively from this group of applicants.

Questions regarding this process may be directed to: hr@niagara.com